We accept the following payment methods:

• Major credit cards (Visa, Mastercard, American Express)
• Debit cards
• Digital wallets (where supported)
• Online bank transfers

• You may exchange your item if it is unused, unworn, in its original condition, including tags, and with original packaging.
• The request for an exchange must be submitted within 2 days of receiving your order.
• If the item is faulty or damaged, we will replace it as soon as we receive it back.

• Check your email: After your order is dispatched, you’ll receive a shipping confirmation email with your tracking number and a tracking link.
• Visit our website: Go to the “Track Order” section and enter your order number or tracking ID to view real-time updates.
• Courier website: You can also use the tracking number on the courier’s official website for detailed delivery progress.

You can contact our customer support team through several convenient options:

Email: Send us a message at Info@jcprimeproducts.com we typically respond within 24 hours.

Contact Form: Visit our “Contact Us” page and fill out the form with your name, email, subject, and message.